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What ‘impact’ means to us

As we sat down to develop our new strategy, one question was at the front of our minds: how could we make a positive and lasting impact for all our stakeholders – employees, customers, partners, investors, and society?

What ‘impact’ means to us

‘Impact’ for us is about making a meaningful contribution and the right impression in our chosen areas of activity. To be a supporter of the lives of our stakeholders. 

As an insurer, we can positively impact the lives of millions. We want to have a positive impact on the lives of the people we work with - our employees and partners - and the people we work for - our customers, investors, and society at large.  

But making an impact is also about doing things in the right way. That is why sustainability sits at the heart of everything we do. As an investor, our choices can impact positive change in the systems that shape social, environmental, and economic wellbeing. We have a duty of care and responsibility to future generations.  

‘Impact’ could mean doing more with what we have or exploring new avenues that allow us to make an even bigger impact. We decided in fact to do both. Our intention is not to sit back and watch the world go by, but to act today to ensure that tomorrow we remain a leader in the markets we operate in.